Welcome to Agent Choice (available at agentchoice.in). We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website or mobile application.
2. Information We Collect
To provide our agent-matching and real estate services, we collect:
Personal Identifiers: Name, email address, phone number, and physical address.
Professional Data: If you are an agent, we collect agency details, license information, and performance history.
Usage & Device Data: IP addresses, browser types, device identifiers (e.g., Android ID), and cookies to analyze traffic and improve user experience.
Communication Data: Records of any correspondence you have with us via email or our portal.
3. Purpose of Collection
We process your information based on “lawful grounds” to:
Connect property owners with the most suitable real estate agents.
Verify agent credentials and maintain the integrity of our platform.
Communicate updates, service improvements, and marketing offers (with your consent).
Comply with legal obligations under the Indian IT Act and DPDP Act.
4. Sharing of Information
We do not sell your personal data. We only share information with:
Trusted Partners: Specifically, sharing homeowner leads with the selected top-performing agents.
Service Providers: Third-party vendors for cloud hosting, payment processing, or analytics.
Legal Compliance: Law enforcement or regulatory bodies when required by Indian law.
5. Data Security and Retention
We implement industry-standard physical and electronic security measures to protect your data from unauthorized access. We retain your personal information only as long as necessary to fulfill the service or comply with financial and legal record-keeping requirements.
6. Your Rights (DPDP Act Compliance)
As a user, you have the following rights regarding your data:
Access and Correction: The right to view and update your personal information.
Withdrawal of Consent: You may opt-out of marketing or request the deletion of your account at any time.
Grievance Redressal: If you have concerns, you can contact our Grievance Officer (required under Indian law).
7. Cookies and Tracking
Our website uses cookies to enhance navigation. You can manage your cookie preferences through your browser settings, though some features of agentchoice.in may not function correctly without them.
8. Contact Us
For any privacy-related inquiries or to exercise your rights, please contact:
Mobile Number: 8319090063 Email: support@agenctchoice.in Website: agentchoice.in